88.7 FM - The Cross

Streaming 88-7FM - Support

What does my computer need in order to listen to 88-7FM online?

Windows Users: (98, 2000, XP, Vista)

Internet Explorer or Firefox plus the Windows Media Player Firefox Plugin
Windows Media Player 7.0 or later for Windows Media Streams
WINAMP, VLC Media Player, or Windows Media Player 7.0 or later
plus the Orban AAC+ Plugin for Shoutcast, Icecast, and AAC+ Streams.
Adobe Flash Player 8 or later for flash content

Mac Users: (Mac OS X v10.3.9, 10.4 and later)

Apple Safari 2.0 or later or Mozilla Firefox 2.0 or later
Quicktime 7.0 or later, plus Flip4Mac WMV and the Flip4Mac Streaming Utility or Windows Media Player for Mac/OS X for Windows Media Streams
VLC Media Player for Shoutcast, Icecast, and AAC+ Streams.
Adobe Flash Player 8.0 or later for flash content

Still having problems? 88-7FM offers 24/7 streaming support to our listeners. Click here to email us and get the answers you need right now.

Can I listen to 88-7FM on my Windows Mobile, iPhone or Blackberry device? Yes!

Windows Mobile:

Windows Mobile devices can play Windows Media and Shoutcast streams. Windows Media stream are played using the built in Windows Media player. To listen to Shoutcast streams you will need to install a MP3 player application like 'GSPlayer'. Flash streaming is not supported on Windows Mobile Devices.

URL to connect to a Windows Media stream using Windows Media Player:

mms://wms2.christiannetcast.com.com/kbmq-fm

Example URL to connect to a Shoutcast stream using 'GSPlayer' player:

http://ServerName:Port

iPhone:

The Iphone and iPod Touch can play Windows Media and Shoutcast streams. Download and install the free application called 'FStream' from the iTunes App Store. 'Fstream' can supports WMA, MP3, AAC/AAC+, and OGG/Vorbis streams.

URL to connect to Windows Media stream using the 'FStream' player:

mms://wms2.christiannetcast.com.com/kbmq-fm

Example URL to connect to Shoutcast stream using the 'FStream' player:

http://ServerName:Port

Blackberry:

BlackBerry devices with OS version 4.5.0 or higher can now play Windows Media and Shoutcast streams. Blackberry supports Windows Media streams over RTSP in version 4.3.0 for CDMA and WiFi transports; support for EDGE was added into version 4.5.0. To listen to Shoutcast streams you will need to install a MP3 player application like 'BerryTuens'.

URL to connect to Windows Media streams:

rtsp://wms2.christiannetcast.com.com/kbmq-fm

Example URL to connect to Shoutcast stream using the 'BerryTunes' player:

http://ServerName:Port

Still having problems? 88-7FM offers 24/7 streaming support to our listeners. Click here to email us and get the answers you need right now.

The Player status message says 'Ready'

UDP is checked under Network Settings in your media player. Try the following:

Open Windows Media Player and select "Tools", then "Options".
Select the "Network" tab.
Uncheck UDP under "Streaming protocols".
Click "Apply" and close the player.
Try listening to the station again

The station is not streaming
The stream is being blocked by your Firewall software or hardware
The codecs for your Windows Media Player have expired. Please go to the following site to download the latest codecs:

http://www.microsoft.com/downloads/details.aspx?FamilyID=06fcaab7-dcc9-466b-b0c4-04db144bb601&DisplayLang=en

I am using Windows and the Firefox web browser. I keep getting the error “Plug-in could not be found.”

Firefox does not automatically recognize the Windows Media Player plug-in. Please go to http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx to download and install the Windows Media Player Plug-in for Firefox.

The audio or video buffers every few minutes and drops out sometimes

If you are using a dial-up modem to connect to the Internet, audio buffering or audio dropout may sometimes occur. Please also try not to browse the Internet or download big files while you are streaming. If you have a high-speed Internet connection and your player still buffers a lot, please contact Technical Support.

I can see that the stream is playering, but I hear not sound

A user may not hear the audio or see the video component of a stream because the user's security level prevents the Windows Media Player from downloading the appropriate codecs. If the user's security level is set to High (the default for Windows 95), the user is unaware that Windows Media Player was unable to download a required codec. The security level is set using Internet Explorer's Internet Options even if another browser, such as Netscape Navigator, is being used. Reducing the Internet Explorer security level to Medium permits Windows Media Player to download the appropriate codecs.

Firewalls

Still having problems? 88-7FM offers 24/7 streaming support to our listeners. Click here to email us and get the answers you need right now.

Other Resources for Help

Windows Media Player: Connection Problems and additional FAQs.

Important Information: Even if you have tried all these troubleshooting measures, it is still possible that there is a local network issue that creates connection problems for you while others can listen perfectly. The company you obtain your Internet signal from could have installed a new piece of equipment, implemented a firewall, or a router could be updating its IP table and it takes up to 24 hours to complete. Check with your Internet Service Provider or local computer technician for additional information about your streaming trouble.